Privacy Policy
1. Introduction
At Jenna Industries Ltd. (“Jenna Industries”, “we”, “us”, or “our”), your privacy matters. We are a remanufacturer of off‑highway heavy‑haul trucks and trailers, based in Courtenay, British Columbia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://jennaindustries.com/) or engage with us through other communication channels.
2. What Personal Data We Collect
We collect personal information that you voluntarily provide when contacting us, including:
Contact details: Name, email address, phone number, company name, and job title.
Project-related information: Any details or specifications you share about your equipment or hauling needs.
We also collect technical data automatically when you visit our website:
Device info: IP address, browser type, operating system, referring pages.
Website usage: Pages viewed, time spent, clicks, navigation flow.
3. How We Use Your Information
We use your data for the following purposes:
To provide, maintain, and improve our services, including quoting and customer support.
To communicate with you, answering inquiries, sending follow-ups, scheduling appointments.
To analyze usage trends and improve our website and offerings.
To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We will not sell or rent your personal information to third parties. We only share data:
With trusted service providers (e.g., email platforms, CRM systems) under confidentiality obligations.
When required by law, by legal process, court order, or to protect rights, property, or safety.
5. Cookies and Similar Technologies
We use cookies and web analytics (such as Google Analytics) to:
Track website usage,
Remember your preferences,
Help us improve site navigation and performance.
You can control or disable cookies through your browser settings, but this may affect site functionality.
6. Your Data Rights
Depending on your location, you may have rights such as:
Accessing and updating your personal data,
Requesting data deletion,
Restricting or objecting to data processing,
Data portability.
To exercise these rights, contact us at privacy@jennaindustries.com (or an email of your choosing).
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated—typically as long as we maintain a relationship with you or until required by law to keep it.
8. Security
We implement appropriate technical and organizational measures to protect your data, including:
SSL/TLS encryption for data transmission,
Access controls and internal data governance,
Regular monitoring of systems.
9. International Transfers
As a Canadian-based company, we may transfer information outside Canada for operational purposes. When we do, we ensure adequate safeguards are in place, such as standard contractual clauses or other legal mechanisms.
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal information.
11. Children’s Privacy
Our services are not directed to children under 16 (or the applicable age in your jurisdiction). We do not knowingly collect data from children without parental consent.
12. Updates to This Policy
We may update this Privacy Policy from time to time (e.g., to reflect changes in our practices or legal requirements). We will post the updated version on our website with a revised “Last Updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Jenna Industries Ltd.
Email: info@jennaindustries.com
Phone: +1-250-702-8302
Address: Courtenay, Vancouver Island, British Columbia, Canada